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Overview

The Settings page is organised into four tabs. What you see depends on your role — management company users get the full set, while directors and homeowners see a simplified version.

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Account & Security

Manage your profile information, phone verification, and privacy settings.
  • Profile details — Update your name, email, and phone number
  • Phone verification — Verify your phone number via SMS code for added security. Once verified, the status is saved and persists across sessions
  • Privacy & Data — Review your data, submit a Subject Access Request (SAR), or export your data as a zip file
  • Two-factor authentication — Coming soon

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Notifications

Control how you receive notifications from the platform.
  • Email notifications — Toggle email alerts for issues, meetings, announcements, financial updates, and communications
  • Push notifications — Enable or disable browser push notifications
  • SMS notifications — Control urgent SMS alerts (requires a verified phone number)

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Integrations

The Integrations tab is available for management company users.
Connect external services to enhance your workflow. The Integrations tab has sub-tabs for each available integration:

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Email Integration

Connect your Microsoft Outlook account to send and receive building communications directly through the platform.
1

Open Integrations → Email

Navigate to Settings → Integrations → Email Integration.
2

Connect your Microsoft account

Click Connect and sign in with your Microsoft/Outlook credentials. You will be redirected to Microsoft to authorise access.
3

Start using email

Once connected, you can send communications from the platform using your linked email address.

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Mollie Payments

Connect Mollie to accept online payments from homeowners for service charges and request fees.
1

Open Integrations → Mollie Payments

Navigate to Settings → Integrations → Mollie Payments.
2

Connect your Mollie account

Click Connect to begin the Mollie OAuth flow. You will be redirected to Mollie to authorise your account.
3

Payments are now live

Once connected, homeowners will see a Pay now button on requests that have a fee. Payments are processed through your Mollie account — not a platform-level account.
If Mollie is not connected, homeowners will see your fallback bank transfer details instead. You can configure these under Payments → Fallback Payment Details.

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MRI Integration

Connect to MRI Software’s QUBE system to import financial data into the platform. For detailed setup instructions, see the MRI QUBE Integration guide.

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Payments

Configure how request fees and payment details work across your portfolio.

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Request Fee Overrides

Set building-specific fees that override the default amounts for each request type.
  • View the default fee for each request type
  • Set a custom fee for any request type per building
  • Remove an override to revert to the default

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Fallback Payment Details

Configure bank transfer details that are shown to homeowners when Mollie is not connected.
  • Account name — The name on the bank account
  • Sort code — The 6-digit sort code
  • Account number — The 8-digit account number
  • Contact phone — A phone number for payment queries
These details appear in the How to pay panel when a homeowner needs to pay for a request and online payment is not available.