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Timeline Overview

The RTM process typically takes 4-6 months from start to finish.

Step 1: Preparation (1-2 months)

Check Eligibility

Use our eligibility checker or consult the eligibility requirements.

Gather Support

You need participation from at least 50% of qualifying tenants:
  • Explain the benefits of RTM
  • Address concerns about costs and responsibilities
  • Collect signed membership applications
Use our Leaseholder Survey tool to gauge interest before formally starting the process.

Step 2: Form the RTM Company (2 weeks)

Register a company limited by guarantee at Companies House:
  1. Choose a company name (must include “RTM Company Limited”)
  2. Prepare the Memorandum of Association
  3. Prepare the Articles of Association
  4. Register with Companies House (£12 online)

RTM Company Formation

Use our guided tool to prepare all documents

Step 3: Notice of Invitation to Participate (14 days minimum)

Before serving the claim notice, you must invite all qualifying tenants to become members:
  • Send to every qualifying tenant
  • Allow at least 14 days to respond
  • Those who join become members of the RTM company

Step 4: Serve the Claim Notice

The formal claim notice must:
  • Be signed by or on behalf of the RTM company
  • State the date management will transfer (at least 3 months ahead)
  • Be served on the landlord and any managing agents

Step 5: Counter-Notice Period (1 month)

The landlord has one month to serve a counter-notice:
  • Accepting the claim - proceed to acquisition date
  • Disputing the claim - may need to go to First-tier Tribunal

Step 6: Acquisition Date

On this date, management transfers to the RTM company. You’ll need:
  • Managing agent (or plan for self-management)
  • Insurance arrangements
  • Contractor relationships
  • Financial systems
The landlord must provide all necessary information and documents before the acquisition date.