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Get Support

We’re here to help you get the most out of Manage.Management.

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Live Chat

Click the chat widget in the bottom-right corner of this page to start a conversation with our support team. We typically respond within a few hours during UK business hours.
The chat widget appears on every page of our knowledge base, so you can ask questions while reading any article.

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Email Support

If you prefer email, reach out to us at support@manage.management. We aim to respond within 24 hours.

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Start with a self-serve guide

Before reaching out, try the article that best matches the task you are working on:

Getting Started

Set up the right workspace for directors, residents, and management-company users

User Roles & Access

Understand role-based workspaces and management-company sub-role access

Meetings & Governance

Review meeting types, requests, date polls, agendas, and governance records

Issue Management

Report issues, add evidence, and follow triage and status updates

Management Company Workspace

Set up a portfolio, invite staff, switch buildings, and manage suppliers

Notification Settings

Control email, push, and urgent SMS preferences
Need RTM-specific help or key terminology? Start with the RTM Guide or the Glossary.

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Report a Bug

Found something that isn’t working correctly? Let us know via the chat widget or email, and include:
  • What you were trying to do
  • What happened instead
  • Any error messages you saw
  • Your browser and device type

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Feature Requests

Have an idea to make Manage.Management better? We’d love to hear it! Share your suggestions via chat or email.