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Overview

Manage.Management has more than one communication surface:
  • Announcements as a surface for resident-facing updates and notices
  • Communications for structured management messaging, templates, batches, and audit history
  • Voting and Meetings for participation and formal decision-making

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Creating Announcements

1

Navigate to Announcements

Open Announcements from the sidebar. Use it as the building’s update surface for resident-facing notices and operational messages.
2

Write Your Message

Create your announcement with:
  • Title: Clear, descriptive headline
  • Message: Enough context for residents to understand what is happening and when
  • Category / priority: Use a label that helps people scan the update later
3

Pin or update when needed

Use announcements for operational updates, recurring reminders, and resident-facing notices that people may need to revisit later.

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Announcement Best Practices

Clear Titles

Use descriptive titles: “Water Supply Interruption - 15 March” not “Important Notice”

Include Details

Cover what is happening, who is affected, when it matters, and what residents need to do

Set Urgency

Reserve urgent language for genuine emergencies or time-sensitive disruption

Follow Up

Close the loop when a repair, vote, or meeting outcome is complete

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Using the Communications workspace

The dedicated Communications area is aimed at management users who need more structure than a simple announcement.
1

Choose a template or start fresh

The compose workflow begins with a template library so regular building communications stay consistent.
2

Select recipients

Build a recipient list before you customise the message.
3

Review and customise the content

Adjust subject and body text, preview the final message, and then send when ready.
4

Track batches and history

Use batches, inbox, templates, audit log, and linked documents to manage repeated communication at building scale.

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Voting and meetings sit alongside communications

Use the nearby Voting and Meetings areas when the goal is participation or a formal record, not just an update.
Create polls, monitor participation, and let residents respond from the same building workspace.
Schedule meetings, handle meeting requests, run date polls, and keep agenda items, documents, attendees, resolutions, and minutes together.

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Keep messages and records connected

Link documents

Store notices, minutes, budgets, and supporting records in the document repository so communications have context

Reuse templates

Standard templates help management teams stay consistent across buildings and repeated workflows

Separate updates from decisions

Use announcements for news, voting for decisions, and meetings for structured discussion and records

Think by audience

A resident update should read differently from an internal management-company communication run
If a message changes money, access, safety, or meeting attendance, pair the update with the relevant document or follow-up workflow instead of relying on one announcement alone.