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What is Right to Manage?

The Right to Manage (RTM) allows leaseholders to take over management of their building from the landlord without having to prove any fault or pay compensation.
RTM was introduced by the Commonhold and Leasehold Reform Act 2002 and applies to most residential leasehold buildings in England and Wales.

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How Manage.Management supports the RTM journey

The public RTM experience in Manage.Management is built around a guided journey rather than a single static page. Current RTM routes cover eligibility, survey, formation, statutory notices, acquisition, and a dashboard view once you are working through the process.

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Benefits of RTM

Control

Choose your own managing agent or self-manage

Transparency

Full visibility of service charge spending

Cost Savings

Potential to reduce management costs

Quality

Higher standards of maintenance and service

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The journey in the product

1

Check Eligibility

Start by confirming whether your building is likely to qualify.
2

Review the formation process

Understand the key stages so participants know what happens next and when.
3

Gather support

Use the survey and formation steps to understand support from qualifying leaseholders.
4

Prepare formation and notices

Work through the formation and statutory-notice stages before the handover date.
5

Move into live management

Once the RTM company is active, directors can move into the wider building-management workflows inside Manage.Management.

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RTM in practice

Start an eligibility check, leaseholder survey, or company formation and save your progress at any point. Returning users verify via an emailed one-time security code to resume their saved journey securely.
Statutory notices (Notice of Invitation to Participate and Claim Notice) can be downloaded as PDFs or dispatched directly as physical 1st Class Royal Mail letters through the built-in postal checkout. Postage spend during your RTM claim is tracked for RTM subscription credit-back when your building transitions to a Self-Managed or Managed plan on handover.
Once the RTM company acquires management (or if you are onboarding an existing RTM company with its Memorandum & Articles of Association), transfer seamlessly into the Community or Self-Managed workspace inside Manage.Management.

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Next Steps

Check Eligibility

See if your building qualifies

Formation Process

See the next major stage after eligibility