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Welcome to Manage.Management

This guide will help you get up and running with the platform quickly.

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Setting Up Your Building Profile

1

Navigate to Building Setup

From your dashboard, click Building Setup in the sidebar navigation.
2

Enter Building Details

Add your building’s name, address, and basic information including:
  • Number of units/flats
  • Building type (purpose-built, converted, etc.)
  • Year built
  • Number of floors
3

Upload Key Documents

Add your building’s essential documents:
  • Lease agreement
  • Buildings insurance certificate
  • Fire risk assessment
  • Health & safety policy
4

Configure Service Charges

Set up your service charge structure including payment frequency and amounts.

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Inviting Residents to the Platform

1

Go to User Management

Navigate to Settings → User Management from the sidebar.
2

Send Invitations

Click Invite Users and enter the email addresses of your residents. You can invite multiple users at once.
3

Assign Roles

Select the appropriate role for each invitee:
  • Leaseholder - Standard resident access
  • Director - Full management access
  • Management Company - Property manager access
4

Track Invitation Status

Monitor which invitations have been accepted in the User Management panel.

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Understanding User Roles and Permissions

Full access to all building management features including:
  • Financial management and budgets
  • Document management
  • Issue tracking and resolution
  • User management
  • AGM organisation
  • Voting and polls
Access to view and participate in:
  • Building announcements
  • Issue reporting
  • Document viewing (public documents)
  • Voting on polls
  • Service charge statements
  • AGM participation
Professional property manager access including:
  • Multi-building portfolio view
  • Full operational access
  • Financial reporting
  • Contractor coordination
  • Compliance tracking

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First-Time Login Guide

1

Open the Invitation Email

Click the link in your invitation email from Manage.Management.
2

Create Your Password

Set a secure password for your account (minimum 8 characters with a mix of letters, numbers, and symbols).
3

Complete Your Profile

Add your name, contact phone number, and unit/flat number.
4

Explore the Dashboard

Your personalised dashboard shows:
  • Building updates and announcements
  • Outstanding issues
  • Upcoming meetings or deadlines
  • Quick action buttons
5

Enable Notifications

Configure your notification preferences to stay informed about building updates.
Pro Tip: Download the app to your phone’s home screen for quick access. On iOS, tap Share → Add to Home Screen. On Android, tap the menu → Install App.

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Next Steps

Report an Issue

Learn how to report and track building issues

Manage Finances

Set up service charges and track expenses

Send Announcements

Keep residents informed with updates

View Documents

Access building documents and records