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Finance Overview

Overview

Finance in Manage.Management is role-specific. Directors and management companies get a broader workspace for running the building’s finances, while leaseholders and shareholders get a clearer resident view of charges, invoices, payments, and accounts.

Director / manager workspace

Overview, transactions, budgets, service charges, reserve-fund visibility, reports, and Section 20 support.

Resident money view

Current position, service-charge breakdown, outstanding invoices, payments, annual accounts, and major-works context.

Director and manager finance workspace

1

Open Finances for the right building

Management-company users may need to choose the building they want to work on first.
2

Complete financial setup

Start with the building’s financial setup so the rest of the tabs reflect the right service-charge and reporting structure.
3

Work through the main tabs

The finance area is organised into operational tabs such as Overview, Transactions, Budgets, Service Charges, and Reports, with reserve-fund position surfaced across the wider finance view.
4

Use specialist tools where enabled

Section 20 workflow support, bank-transaction views, and accounting or import surfaces appear where enabled for your organisation.

Resident money view

Residents see a simpler experience that answers the most important questions without exposing the whole management workspace.
1

Current service-charge position

Review the headline balance or status for the selected property or unit.
2

Breakdown and invoices

Check the line items and any outstanding invoices that still need attention.
3

Payment history and annual accounts

Use the same area to review historic payments and the building’s shared annual financial records.
4

Major works context

Section 20 notices, where applicable, surface alongside the resident money view rather than in a separate silo.

Good public-facing guidance

Explain both sides of the experience

Directors need operational tools, but residents need clarity. Good docs acknowledge both.

Keep finance linked to documents

Accounts, invoices, budgets, and notices are more useful when the supporting files live nearby.

Use meetings and communications when needed

Bigger financial changes often require a matching communication or meeting workflow.

Avoid over-promising automation

Only describe integrations or exports that are enabled and documented for your organisation.