Video walkthrough coming soon.
Overview
Keep on top of building maintenance with comprehensive work order management, contractor coordination, and SLA tracking.Features
Work Orders
- Log maintenance requests from residents or directors
- Assign to contractors
- Track progress and completion
- Attach photos and documents
Contractor Management
- Maintain a database of approved contractors
- Track insurance and qualifications
- Compare quotes
- Rate contractor performance
Planned Maintenance
- Schedule recurring inspections
- Set up preventive maintenance
- Track major works projects
- Section 20 consultation workflow
Priority Levels
| Priority | Response Time | Examples |
|---|---|---|
| Urgent | 4 hours | Gas leak, flooding, security breach |
| High | 24 hours | Lift breakdown, heating failure |
| Medium | 1 week | Minor repairs, cosmetic issues |
| Low | 1 month | Improvements, non-essential work |
Checkatrade Integration
Connect with Checkatrade to access verified contractors with reviews and ratings from other customers.
- Verified Contractors - All contractors are vetted and reviewed
- Compare Quotes - Request quotes from multiple contractors
- Book Directly - Schedule work through the platform
- Track Performance - Rate contractors after job completion