Your Money View
The finance area for homeowners is simple and transparent. It shows what you owe, what you have paid, and how service charges are calculated — without exposing the full management accounting tools.What you can see
Current balance
Your outstanding service charge position for the selected property
Invoices
A list of outstanding invoices with amounts and due dates
Payment history
Past payments you have made, with dates and references
Annual accounts
The building’s shared financial records for the current and previous years
Major works
Section 20 notices and major works cost breakdowns when applicable
Service charge breakdown
How your service charge is split across maintenance, insurance, management, and reserve fund
How to pay
Understanding service charges
Service charges cover the day-to-day running of your building. Typical categories include:| Category | What it covers |
|---|---|
| Maintenance | Repairs, cleaning, gardening, and routine upkeep |
| Insurance | Building insurance premiums |
| Management | Management company or agent fees |
| Reserve fund | Savings for future major works and emergencies |
| Utilities | Communal electricity, water, and heating |
Tips
Pay on time
Avoid late payment fees and keep your account in good standing
Check the breakdown
Review the service charge breakdown to understand where your money goes