Managing Suppliers
The Supplier Network helps management companies maintain a list of trusted contractors and link them to specific buildings or maintenance issues. This keeps procurement transparent and makes it easier to find the right contractor quickly.What you can do
Add suppliers
Record contractor details: company name, trade, contact, insurance, and qualifications
Link to buildings
Associate suppliers with the buildings they service
Attach to issues
Link contractors to maintenance issues for tracking and reporting
Track performance
Record job completion, resident feedback, and cost data
Verify credentials
Store insurance certificates, qualifications, and membership details
Use Checkatrade integration
Where enabled, search and import verified tradespeople from Checkatrade
Adding a supplier
Record trade and specialism
Choose the trade type: plumbing, electrical, roofing, gardening, cleaning, etc.
Using suppliers on issues
When a maintenance issue is reported:- Open the issue in the Issues area
- Assign or link the appropriate supplier
- The supplier record provides contact details and credentials
- Track the job from assignment through to completion
- Record costs and outcomes for future reference
Checkatrade integration
If enabled, the Checkatrade integration allows you to:- Search verified tradespeople by trade and location
- View ratings and reviews
- Import supplier details directly into your network
- Keep imported records updated with current credentials
Tips
Keep insurance up to date
Expired insurance is a liability — track renewal dates in supplier records
Record costs per job
Historical cost data helps with future budgeting and contractor selection
Build per-building lists
Some contractors only serve specific areas — link them to the right buildings
Review performance annually
Use job history and feedback to decide which suppliers to retain