Managing Suppliers
The Supplier Network helps management companies maintain a single list of trusted contractors across their whole portfolio, and control which buildings can see each one. This keeps procurement transparent and makes it easier to find the right contractor quickly.What you can do
Add suppliers once, portfolio-wide
Record contractor details centrally: company name, trade categories, phone numbers, email, website, and notes
Assign to buildings
Choose which buildings each supplier serves — only residents and directors of assigned buildings see them
Attach to issues
Link contractors to maintenance issues for tracking and reporting
Track ratings and reviews
Suppliers imported from Checkatrade keep their rating, review count, and verified status
Edit centrally
Update a supplier once and every assigned building sees the change
Search Checkatrade
Search verified tradespeople across the UK and post jobs — the integration is live
Adding a supplier
1
Open Supplier Network
Navigate to Supplier Network or Suppliers from the sidebar.
2
Add a new supplier
Click Add Supplier and enter the company name.
3
Choose trade categories
A supplier can have more than one trade: plumbing, electrical, roofing, gardening, cleaning, etc.
4
Add contact details
One or more phone numbers (labelled mobile, office, emergency, etc.), email, and website.
5
Add notes
Record anything the team should know — account references, preferred contacts, or coverage limits.
6
Assign to buildings
Choose which buildings in your portfolio this supplier serves. Residents and directors only see suppliers assigned to their building.
Using suppliers on issues
When a maintenance issue is reported:- Open the issue in the Issues area
- Assign or link the appropriate supplier
- The supplier record provides contact details and credentials
- Track the job from assignment through to completion
- Record costs and outcomes for future reference
Checkatrade integration
The Checkatrade integration is live and lets you:- Search verified tradespeople by postcode, trade category, and radius
- View ratings, review counts, and verification status
- Import supplier details directly into your network
- Post jobs — directors and managers can post building-level jobs; residents can post jobs for their own flat
Tips
Keep insurance up to date
Expired insurance is a liability — track renewal dates in supplier records
Record costs per job
Historical cost data helps with future budgeting and contractor selection
Build per-building lists
Some contractors only serve specific areas — link them to the right buildings
Review performance annually
Use job history and feedback to decide which suppliers to retain