Overview
MRI Qube (powered by Vaultre) is one of the UK’s leading property management software platforms, used by hundreds of residential and commercial property managers. Our integration allows you to synchronise data between MRI Qube and Manage.Management, providing a unified view of your property portfolio.MRI Qube integration is available on Professional and Enterprise plans.
What Gets Synced
The integration supports bi-directional synchronisation of the following data:Properties & Units
Building details, unit configurations, floor areas, and property metadata
Tenancies
Lease information, tenancy dates, rent amounts, and tenant assignments
Contacts
Residents, owners, directors, agents, and supplier contact details
Transactions
Service charges, ground rent, payments, and financial records
Budgets
Annual budgets, forecasts, and budget line items
Invoices
Supplier invoices, payment status, and invoice documents
Maintenance
Work orders, repair requests, contractor assignments, and completion status
Documents
Compliance certificates, insurance documents, and legal files
Key Benefits
For RTM/RMC Directors
- Single source of truth - View all your building data in one place
- Reduced admin - No need to manually re-enter data between systems
- Real-time financials - Service charge payments sync automatically
- Compliance tracking - Documents and certificates stay up to date
For Property Managers
- Portfolio visibility - Manage multiple buildings from one dashboard
- Efficient handovers - Seamless transition when taking on new buildings
- Audit trail - Complete history of all data changes
- Time savings - Automated sync reduces manual data entry
How It Works
Architecture
The integration uses MRI’s Vaultre API with OAuth 2.0 authentication. All API credentials are encrypted at rest using Supabase Vault.Authentication Flow
The integration uses OAuth 2.0 Client Credentials Grant for secure authentication:- Credential Storage - Your Client ID and Client Secret are stored per building in Supabase Vault with AES-256 encryption
- Token Acquisition - When sync starts, the system requests an access token from the Vaultre API
- Token Management - Access tokens are short-lived and automatically refreshed before expiry (5-minute buffer)
- Secure Communication - All API calls use TLS 1.3 encryption with the access token in the Authorization header
Tokens are never stored in browser localStorage or exposed to the frontend. All authentication happens server-side.
Synchronization Process
Data syncs happen in a specific order to maintain referential integrity:Properties First
Building and estate details are synced first as they’re the foundation for all other data
Conflict Resolution
When data changes in both systems between syncs, the integration uses intelligent conflict resolution:MRI Wins (Default)
MRI Wins (Default)
MRI Qube data takes precedence. Best for when MRI is your primary system of record.
Local Wins
Local Wins
Manage.Management data is preserved. Use when you’ve made important local changes.
Merge
Merge
Intelligent field-level merging combines changes from both systems.
Manual Review
Manual Review
Conflicts are flagged for human review. Best for sensitive financial data.
Rate Limiting & Performance
The integration includes built-in protections:- 60 requests per minute - Prevents API quota exhaustion
- 1,000 requests per hour - Hourly limit with automatic queuing
- Exponential backoff - Automatic retry with increasing delays (max 3 retries)
- Request queuing - Requests are queued during high-volume syncs
- Timeout protection - 10s connection timeout, 30s request timeout
Requirements
Before setting up the integration, ensure you have:An active MRI Qube subscription with API access enabled
API credentials (Client ID and Client Secret) from MRI
Building director or admin role in Manage.Management
Buildings created in Manage.Management ready to link