> ## Documentation Index
> Fetch the complete documentation index at: https://kb.manage.management/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Support

> How to get help with Manage.Management

# Get Support

We're here to help you get the most out of Manage.Management.

## Live Chat

Click the chat widget in the bottom-right corner of this page to start a conversation with our support team. We typically respond within a few hours during UK business hours.

<Tip>
  The chat widget appears on every page of our knowledge base, so you can ask questions while reading any article.
</Tip>

## Email Support

If you prefer email, reach out to us at **[support@manage.management](mailto:support@manage.management)**. We aim to respond within 24 hours.

## Start with a self-serve guide

Before reaching out, try the article that best matches the task you are working on:

<CardGroup cols={2}>
  <Card title="Getting Started" icon="rocket" href="/guides/getting-started">
    Set up the right workspace for directors, residents, and management-company users
  </Card>

  <Card title="User Roles & Access" icon="shield" href="/guides/user-roles-and-access">
    Understand role-based workspaces and management-company sub-role access
  </Card>

  <Card title="Meetings & Governance" icon="gavel" href="/features/meetings">
    Review meeting types, requests, date polls, agendas, and governance records
  </Card>

  <Card title="Issues & Requests" icon="triangle-exclamation" href="/guides/issue-management">
    Report issues, submit requests for keys and consents, and track progress
  </Card>

  <Card title="Making a Request" icon="key" href="/guides/requests">
    Order keys, request alterations, submit letting notices, and other formal requests
  </Card>

  <Card title="Management Company Workspace" icon="briefcase" href="/guides/management-company-workspace">
    Set up a portfolio, invite staff, switch buildings, and manage suppliers
  </Card>

  <Card title="Notification Settings" icon="bell" href="/guides/notification-settings">
    Control email, push, and urgent SMS preferences
  </Card>
</CardGroup>

<Tip>
  Need RTM-specific help or key terminology? Start with the <a href="/rtm/overview">RTM Guide</a> or the <a href="/glossary">Glossary</a>.
</Tip>

## Report a Bug

Found something that isn't working correctly? Let us know via the chat widget or email, and include:

* What you were trying to do
* What happened instead
* Any error messages you saw
* Your browser and device type

## Feature Requests

Have an idea to make Manage.Management better? We'd love to hear it! Share your suggestions via chat or email.