> ## Documentation Index > Fetch the complete documentation index at: https://kb.manage.management/llms.txt > Use this file to discover all available pages before exploring further. # Communications Hub > Use announcements and structured communications to keep residents informed without losing the audit trail Communications Hub ## Overview Communications in Manage.Management has two layers: * **Announcements** for building-wide updates that residents need to read and revisit * **Communications** for management-led messaging with templates, batches, inbox views, and audit history ## How the tools differ Best for resident-facing updates, reminders, notices, and ongoing building information. Best for structured communication runs where templates, recipients, previews, and history matter. Use adjacent workflows when the goal is participation, scheduling, or a formal record rather than a simple update. Pair important messages with the documents residents need to understand the context. ## What management users can do Start from a template when you need a repeatable communication pattern across one or more buildings. Build the audience first, then review how the final communication will appear before sending it. Use the wider communications surface when the message needs traceability beyond a one-off announcement. Finance changes, maintenance work, meetings, and governance updates are easier to trust when the communication points back to the source workflow. ## Good public-facing practice Use an announcement for a straightforward update, and the communications workspace when the job needs more structure. Even when the trigger is an internal workflow, the published message should explain what residents need to know or do. Important updates are stronger when they reference the relevant notice, budget, minute, or issue record. Reuse templates and shared records so repeated building communications stay understandable over time.