> ## Documentation Index
> Fetch the complete documentation index at: https://kb.manage.management/llms.txt
> Use this file to discover all available pages before exploring further.

# Announcements

> How to post updates and notices to residents

## Sending Announcements

Announcements are the primary way to keep residents informed. Use them for maintenance updates, meeting notices, financial updates, and any other building-wide communication.

## What to announce

<CardGroup cols={2}>
  <Card title="Maintenance updates" icon="wrench">
    Repair schedules, contractor visits, lift outages, and disruption notices
  </Card>

  <Card title="Meeting notices" icon="calendar">
    AGM dates, meeting invitations, and voting deadlines
  </Card>

  <Card title="Financial updates" icon="coins">
    Service charge changes, budget approvals, payment reminders, and arrears notices
  </Card>

  <Card title="Safety notices" icon="shield-alert">
    Fire alarm tests, water shutdowns, and emergency information
  </Card>

  <Card title="Policy changes" icon="file-text">
    New house rules, pet policies, or alteration procedures
  </Card>

  <Card title="General news" icon="bell">
    Community events, welcome messages, and building improvements
  </Card>
</CardGroup>

## How to post an announcement

<Steps>
  <Step title="Open Announcements">
    Navigate to **Announcements** from the sidebar or dashboard.
  </Step>

  <Step title="Create a new announcement">
    Click **New Announcement**.
  </Step>

  <Step title="Write a clear title">
    Be specific: "Water shutdown — 15 March, 10am to 2pm" not "Important notice"
  </Step>

  <Step title="Write the message">
    Include:

    * What is happening
    * Who is affected
    * When it happens
    * What residents need to do
  </Step>

  <Step title="Set category and priority">
    Choose a category and mark urgent if time-sensitive or safety-related.
  </Step>

  <Step title="Publish">
    The announcement appears on every resident's dashboard and in their Announcements area.
  </Step>
</Steps>

## Best practices

<CardGroup cols={2}>
  <Card title="Use clear titles" icon="heading">
    Descriptive titles help residents scan updates quickly
  </Card>

  <Card title="Include all details" icon="list">
    What, who, when, and what to do reduces follow-up questions
  </Card>

  <Card title="Reserve urgent for genuine urgency" icon="alert-triangle">
    If everything is urgent, nothing is urgent
  </Card>

  <Card title="Follow up" icon="reply">
    Post a follow-up when the work is complete or the situation changes
  </Card>
</CardGroup>

## Pinned announcements

You can pin important announcements so they stay at the top of residents' feeds. Use this sparingly for:

* Ongoing major works
* Current safety notices
* Active voting periods
* Meeting deadlines

## When not to use announcements

Announcements are for broadcast updates. For other needs:

* **Two-way discussion** → Use the Communications area or a meeting
* **Formal decisions** → Use Voting
* **Individual issues** → Use the Issues area or direct message
* **Document storage** → Upload to Documents and link from the announcement